Terms of Service

1. Scope and Provider

These Terms of Service ("Terms") govern your access to and use of closelook.net, the Closelooknet Substack publication (substack.closelook.net), and all related content, products, and services (collectively, "the Service"), operated by:

Closelook Venture GmbH
Walter-Kollo-Str. 24
14513 Teltow, Germany
Email: [email protected]

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Nature of the Service

Closelooknet provides financial research, market analysis, commentary, and educational content. The Service includes free and paid content tiers, research reports, portfolio dashboards, trade signals, and audio content.

2.1 Not Investment Advice

Nothing published by Closelooknet constitutes investment advice, financial advice, trading advice, or any other form of professional advice. All content is provided for informational and educational purposes only. No content — including portfolio positions, trade signals, analysis, or commentary — should be construed as a recommendation to buy, sell, or hold any security, derivative, or financial instrument.

You are solely responsible for your own investment decisions. Always conduct your own due diligence and consult a qualified financial advisor before making investment decisions. Past performance is not indicative of future results.

2.2 No Guarantee of Accuracy

While we strive to provide accurate and timely information, we make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of any content. Market data, company analysis, price targets, and any forward-looking statements may contain errors or become outdated. We are not liable for any losses arising from the use of or reliance on any content published through the Service.

2.3 Portfolio Disclosure

The publisher may hold positions in securities discussed in the Service. Portfolio positions are disclosed transparently through the portfolio dashboard. The existence of positions creates a potential conflict of interest. All portfolio content reflects real holdings and real trades, but this does not constitute a solicitation or recommendation to replicate any trades.

3. Subscription Tiers and Pricing

3.1 Free Tier

The free tier provides access to the full weekly publishing schedule on Substack. No payment or registration beyond a valid email address is required.

3.2 C+ Intelligence

C+ Intelligence is a paid subscription tier priced at $12.00/month or $120.00/year, providing access to all paywalled research content, reports, audio content, subscriber dashboards, and the complete archive. Individual research reports are also available for one-time purchase ($29–$99); all individual reports are included at no additional cost with a C+ Intelligence subscription.

3.3 C+ Exclusive

C+ Exclusive is a premium subscription tier priced at $100.00/month or $960.00/year, providing everything in C+ Intelligence plus access to live portfolios, real-time trade signals, Substack Chat, and direct support.

3.4 Pricing Changes

We reserve the right to change subscription prices at any time. Price changes will not affect current billing periods. You will be notified of price changes before your next renewal.

4. Payment and Billing

Payments are processed by Stripe, Inc. All prices are in US Dollars (USD). Subscriptions auto-renew at the end of each billing period unless cancelled. By subscribing, you authorize recurring charges to your payment method.

4.1 Refund Policy

Subscription payments are non-refundable for periods already started. If you cancel a subscription, you will retain access until the end of your current paid period. One-time report purchases are non-refundable after delivery. If you experience a technical issue preventing access to purchased content, contact us and we will resolve it.

4.2 Invoices

Invoice PDFs are generated automatically for all transactions via Stripe and sent to your billing email address.

5. Access Codes and Account Security

Certain subscriber content on closelook.io is protected by access codes. Access codes are personal to your subscription and may not be shared, published, or redistributed. We reserve the right to rotate access codes periodically. When codes are rotated, active subscribers will receive new codes automatically.

Sharing access codes with non-subscribers or making them publicly available constitutes a material breach of these Terms and may result in immediate termination of your subscription without refund.

6. Intellectual Property

All content published through the Service — including text, analysis, charts, graphics, audio, data compilations, and proprietary methodologies — is the intellectual property of Closelook Venture GmbH and is protected by copyright and other intellectual property laws.

Subscribers may share brief excerpts (up to 200 words) of free content for non-commercial purposes with proper attribution and a link to the original. Paywalled content may not be reproduced, redistributed, forwarded, or made publicly available in any form. Systematic downloading, scraping, or bulk copying of content is prohibited.

6.1 AI Search Engine Access

We explicitly permit automated access by recognized AI search engines (including GPTBot, ClaudeBot, PerplexityBot, Google-Extended, and Amazonbot) to our publicly available content, including our llms.txt and llms-full.txt files, for the purpose of indexing, citation, and accurate representation of our research in AI-generated answers. This permission does not extend to paywalled content or to systematic reproduction of our proprietary frameworks, indices, or portfolio data beyond fair citation. AI systems citing our content should attribute it to Closelook Venture GmbH and link to the source URL.

7. Limitation of Liability

To the maximum extent permitted by law, Closelook Venture GmbH, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use the Service, including but not limited to financial losses from investment decisions made in reliance on content published through the Service.

This limitation applies regardless of the legal theory under which such damages are sought, whether in contract, tort, negligence, strict liability, or otherwise.

8. Termination

You may cancel your subscription at any time through Stripe's customer portal or by contacting us. Cancellation takes effect at the end of the current billing period.

We reserve the right to suspend or terminate access to the Service at our discretion, including for breach of these Terms, abuse of access codes, or any conduct we consider harmful to the Service or other subscribers.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Potsdam, Germany, unless mandatory consumer protection laws require otherwise.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Contact

For questions regarding these Terms, please contact:

Closelook Venture GmbH
Email: [email protected]